Shipping:

Standard US shipping takes an average of 7-15 days.

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Returns & Exchanges:

Any exchanges must be made within 14 days after your order is delivered. In order return or exchange an order products must be in original condition, meaning:
- The product(s) must be returned with their proper tags.
- Product(s) must be unworn and unwashed.
- Product(s) need to be returned in their original packaging.
- We will not accept products returned with stains of any kind.

If the product is not in its original condition when we receive it we will not refund you. In the unlikely event that a product arrives not as described, we will send replacements for the product. Customer must include photos of the issue in the email regarding the exchange.

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In the unlikely event that a product arrives not as described, we will send replacements for missing product within 10 days of receipt of package. Customer must include photos of the issue including the packing slip.

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We have the right to refuse a return if the product does not appear to be in its original condition. Once your order has shipped, we will send tracking information. We are not responsible for lost packages, if a parcel seems to be lost you have to get into contact with the shipping provider. We are not responsible for shipping fees or for the parcel while it is being returned. It is the customers responsibility to keep track of the item being returned. When we receive your returned item we will send you a confirmation e-mail. Once the product is observed and if it is in a satisfactory condition you will be refunded. Please e-mail us at

info-deluxevault@gmail.com with your reason for the return and someone from our team will contact you with the return info.